Customer Service Requests (with digital...
From the dataset abstract
This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the service type,...
Source: Customer Service Requests (with digital channel information)
Data Dictionary
| Column | Type | Label | Description |
|---|---|---|---|
| service_type | text | ||
| date_opened | text | ||
| date_closed | text | ||
| status | text | ||
| case_origin | text | ||
| suburb | text |
Additional Information
| Field | Value |
|---|---|
| Data last updated | 8 February 2024 |
| Metadata last updated | 5 May 2026 |
| Created | 8 February 2024 |
| Format | CSV |
| License | other-open |
| Ckan url | https://uat.discover.data.vic.gov.au |
| Datastore active | True |
| Datastore contains all records of source file | True |
| Has views | True |
| Hash | 6c78b86864644cce934641c32292ece6 |
| Id | 0200b7a1-7f30-4d9b-8ab8-e4fa635a01ea |
| Ignore hash | True |
| Original url | https://data.melbourne.vic.gov.au/api/v2/catalog/datasets/customer-service-requests-with-digital-channel-information/exports/csv?delimiter=%2C |
| Package id | 75a63d63-7684-4d68-b13e-42b76c2bfdb8 |
| Position | 0 |
| Resource id | 0200b7a1-7f30-4d9b-8ab8-e4fa635a01ea |
| Set url type | False |
| State | active |
| Task created | 2026-05-04 23:56:19.083650 |